Subject: Tech Support Candidate - Sameer Ghodke
From: Sameer Ghodke <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 26 Aug 2021 01:47:01 -0400

| | Tech Support Test

Name | Sameer Ghodke
E-mail | [email-masked]
Phone Number | (+91) 9769213299
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | MUMBAI
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
Networking - basic
Hardware - Basic
Speakers & Audio

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | NA | NA | |
Previous Employer 1 | NA | | |
Previous Employer 2 | NA | | |

In your past experience you have (select all that applies) | Did not interact with customers, supported internal employees
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | First I will check my network is it connected properly or not I will try to reset my network and troubleshoot it. Then I will check where the problem is and I will check to see if another websites are working properly or not . If they are working then I will clear all the caches and cookies from this website.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

1 - Turn on the Bluetooth speaker.
2 - Then go to Bluetooth settings in mobile device.
3 - Tap on pair new device. If no device is found then check in available devices or tap on refresh.
4 - Tap on the name of Bluetooth device you want to pair.

What according to you makes you a good candidate for customer service or technical support job? | I am passionate about electronic devices. I love to work with computers and I even have knowledge in softwares. And the most important thing requires for technical support that I am very good in English and I can solve customers querres.
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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