Subject: Tech Support Candidate - MOHD Atiussamad
From: MOHD Atiussamad <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 25 Aug 2021 12:27:51 -0400

| | Tech Support Test

Name | MOHD Atiussamad
E-mail | [email-masked]
Phone Number | (91) 9110127091
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Abul Fazal nagar Near okhla vihar metro station (South Delhi
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows - Basic
Speakers & Audio
Mechanical engineering,Excel ,HTML

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | NA | NA | NA |
Previous Employer 1 | | | |
Previous Employer 2 | | | |

In your past experience you have (select all that applies) | Did not interact with customers, supported internal employees
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | First step I can be solved simple by restarting device  and clear the caches to forces the device reload the program , Make sure the connection works sometimes does not properly browser I can check another browser then enter it should be work . If I try all things then do not work  ,I think that we check intenet connection such as if network is slow or net connection is off. sometime we should try flight mode system after the system is open few seconds .if we tried this step definitely troubleshoot problems is solve

Please list the steps to connect a Bluetooth speaker to your mobile phone.

1-Top of the device swipe the finger downwards
2-firstly go to the settings have given  lots of options we will click the divice option easily find out bluthtooh and click the blutooth options shown "on " option click the on option.Your phone will automatically search and display a list of available devices. Tap on the Bluetooth device you wish to connect. If your device is not listed, make sure it is Bluetooth enabled and within 10 feet of your phone.

What according to you makes you a good candidate for customer service or technical support job? | A technical support job puts together the knowledge of computer, its know-how and the skills required for customer service. Its aim is to help customers with issues related to computers. maintain the monitor system and network ,Log in customer's and employees queries ,Find the solve the fault related to both hardware and software b
On a scale of 1 - 5 please rate your fluency in spoken English | 3

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