Subject: Re: Tech Support Candidate - Vikas Kumar
From: HR Livesalesman <[email-masked]>
To: Deeksha Dadu <[email-masked]>
Date: Wed, 25 Aug 2021 08:04:13 -0700 (MST)

Grammatical errors 

Regards, 
Harpreet Jaswal 
Cherry E Commerce Services Pvt. Ltd . 
Noida, India 
+911204332621 Ex.12 
+917042335393 

----- On Aug 25, 2021, at 7:10 PM, Deeksha Dadu <[email-masked]> wrote: 

Check 

From: Vikas Kumar < [ mailto:[email-masked] | [email-masked] ] > 
Reply-To: " [ mailto:[email-masked] | [email-masked] ] " < [ mailto:[email-masked] | [email-masked] ] > 
Date: Monday, 23 August 2021 at 6:04 PM 
To: Saurabh Dadu < [ mailto:[email-masked] | [email-masked] ] >, " [ mailto:[email-masked] | [email-masked] ] " < [ mailto:[email-masked] | [email-masked] ] >, Deeksha Dadu < [ mailto:[email-masked] | [email-masked] ] >, Ashish Dabral < [ mailto:[email-masked] | [email-masked] ] >, "Pritish Nandi (LSM)" < [ mailto:[email-masked] | [email-masked] ] >, " [ mailto:[email-masked] | [email-masked] ] " < [ mailto:[email-masked] | [email-masked] ] > 
Subject: Tech Support Candidate - Vikas Kumar 

	

	
	
			Tech Support Test 
		
	Name 	Vikas Kumar 
	E-mail 	[ mailto:[email-masked] | [email-masked] ] 
	Phone Number 	(+91) 7387240726 
	Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station 	I can commute only using Metro 
	Where do you currently live (area) 	Haryana 
	Which best describes your Technical Support capabilities 	I don't have Tech Support experience, but I am confident with my skills I can do it 
	Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) 	MS Windows - Basic 
Salesforce admin 
	Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA 	
Name of Company Designation Last working day Monthly Salary (inhand) 
Current Employer 	Cognizant technologies 	Support engineer 	18th Aug 2021 	30,000 
Previous Employer 1 	Tech Mahindra 	Advisor 	1st Nov 2019 	25,000 
Previous Employer 2 	Salebuild 	Advisor 	1st Feb 2019 	15,000 
	In your past experience you have (select all that applies) 	Interacted with International customers on Phone 
	Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. 	1. First of all I will check my internet connection. 
2. Then I will check the error message of the website. 
3. Then I will check if there are any Ad blockers. 
4 I will check if I have access to the website. 
	Please list the steps to connect a Bluetooth speaker to your mobile phone. 	1. Switch on the bluetooth on phone. 
2. Switch on Bluetooth speaker as well. 
3. Then go bluetooth settings in phone. 
4. Search for bluetooth speaker name in phone. 
5. Click on the name of the bluetooth speaker and then pair the device. 
6. Then start playing songs as it is connected now. 
	What according to you makes you a good candidate for customer service or technical support job? 	I am good in communication as I have worked in international Bpo. I am confident that I acn learn new things quickly. 
	On a scale of 1 - 5 please rate your fluency in spoken English 	5