Subject: Re: Tech Support Candidate - Saurav Kumar Sau
From: HR Livesalesman <[email-masked]>
To: Deeksha Dadu <[email-masked]>
Date: Wed, 25 Aug 2021 07:49:57 -0700 (MST)

No response 

Regards, 
Harpreet Jaswal 
Cherry E Commerce Services Pvt. Ltd . 
Noida, India 
+911204332621 Ex.12 
+917042335393 

----- On Aug 25, 2021, at 5:51 PM, Deeksha Dadu <[email-masked]> wrote: 

Check for EPOS 

Anyone whose English is good but not tech enough, check for HFL 

From: Saurav Kumar Sau < [ mailto:[email-masked] | [email-masked] ] > 
Reply-To: " [ mailto:[email-masked] | [email-masked] ] " < [ mailto:[email-masked] | [email-masked] ] > 
Date: Wednesday, 25 August 2021 at 3:17 PM 
To: Saurabh Dadu < [ mailto:[email-masked] | [email-masked] ] >, " [ mailto:[email-masked] | [email-masked] ] " < [ mailto:[email-masked] | [email-masked] ] >, Deeksha Dadu < [ mailto:[email-masked] | [email-masked] ] >, Ashish Dabral < [ mailto:[email-masked] | [email-masked] ] >, "Pritish Nandi (LSM)" < [ mailto:[email-masked] | [email-masked] ] >, " [ mailto:[email-masked] | [email-masked] ] " < [ mailto:[email-masked] | [email-masked] ] > 
Subject: Tech Support Candidate - Saurav Kumar Sau 

	

	
	
			Tech Support Test 
		
	Name 	Saurav Kumar Sau 
	E-mail 	[ mailto:[email-masked] | [email-masked] ] 
	Phone Number 	(+91) 9911905065 
	Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station 	I can commute only using Metro 
	Where do you currently live (area) 	Laxmi Nagar 
	Which best describes your Technical Support capabilities 	I don't have Tech Support experience, but I am confident with my skills I can do it 
	Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) 	MS Windows OS - Advanced 
MS Windows - Basic 
Networking - basic 
Networking - advance 
Speakers & Audio 
	Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA 	
Name of Company Designation Last working day Monthly Salary (inhand) 
Current Employer 	Na 	Na 	Na 	Na 
Previous Employer 1 	Na 	Na 	Na 	Na 
Previous Employer 2 	Na 	Na 	Na 	Na 
	In your past experience you have (select all that applies) 	Did not interact with customers, supported internal employees 
	Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. 	First I have to check the internet connection ,like LAN or WiFi is connected properly or not , 
If it is connected properly then I will check my WIFI has active internet connection or not. if not I will talk to my internet service provider 
If it is still showing error then I will update my chome browser. 
	Please list the steps to connect a Bluetooth speaker to your mobile phone. 	Fist I will open my bluetooth in phone and switch on the speaker as well then I will check my phone, how many available devices are showing if my speaker name is on the list I will simply click on it and our connection will be established 
	What according to you makes you a good candidate for customer service or technical support job? 	I think I have 4 main qualities that make me a good customer support or technical support Engineer 1.excellent communication skills. 2.I am a good listener. 3.I have good knowledge of technology. 4. I have patience 
	On a scale of 1 - 5 please rate your fluency in spoken English 	5