Subject: Re: Tech Support Candidate - Sanjeev sharma Sanjeev
From: HR Livesalesman <[email-masked]>
To: Deeksha Dadu <[email-masked]>
Date: Wed, 25 Aug 2021 07:48:55 -0700 (MST)

His wife picked up the call was asking for a call back tomorrow 

Regards, 
Harpreet Jaswal 
Cherry E Commerce Services Pvt. Ltd . 
Noida, India 
+911204332621 Ex.12 
+917042335393 

----- On Aug 25, 2021, at 5:53 PM, Deeksha Dadu <[email-masked]> wrote: 

Check 

From: Sanjeev sharma Sanjeev < [ mailto:[email-masked] | [email-masked] ] > 
Reply-To: " [ mailto:[email-masked] | [email-masked] ] " < [ mailto:[email-masked] | [email-masked] ] > 
Date: Wednesday, 25 August 2021 at 2:51 PM 
To: Saurabh Dadu < [ mailto:[email-masked] | [email-masked] ] >, " [ mailto:[email-masked] | [email-masked] ] " < [ mailto:[email-masked] | [email-masked] ] >, Deeksha Dadu < [ mailto:[email-masked] | [email-masked] ] >, Ashish Dabral < [ mailto:[email-masked] | [email-masked] ] >, "Pritish Nandi (LSM)" < [ mailto:[email-masked] | [email-masked] ] >, " [ mailto:[email-masked] | [email-masked] ] " < [ mailto:[email-masked] | [email-masked] ] > 
Subject: Tech Support Candidate - Sanjeev sharma Sanjeev 

	

	
	
			Tech Support Test 
		
	Name 	Sanjeev sharma Sanjeev 
	E-mail 	[ mailto:[email-masked] | [email-masked] ] 
	Phone Number 	(91) 9650734947 
	Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station 	I have my own 2/4 wheeler transport 
	Where do you currently live (area) 	Faridabad 
	Which best describes your Technical Support capabilities 	I've worked in Level 2 tech support 
	Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) 	MS Windows OS - Advanced 
MS Windows - Basic 
Networking - basic 
Hardware - Basic 
Speakers & Audio 
	Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA 	
Name of Company Designation Last working day Monthly Salary (inhand) 
Current Employer 				
Previous Employer 1 	Ikya 	Operator 	19 march202 	
Previous Employer 2 	Geniuss consultants pvt. Ltd 	Operator 	1 april2016 	
	In your past experience you have (select all that applies) 	Interacted with Domestic customers on Phone 
Interacted with International customers on Phone 
Interacted with customers over Email 
Interacted with customers over Live Chat 
Did not interact with customers, supported internal employees 
	Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. 	Firstly I would restart my computer then I will check my internet connection then I will check if the website is working or not. 
	Please list the steps to connect a Bluetooth speaker to your mobile phone. 	Firstly I would Go to setting button then I would select the Bluetooth option then I will turn on Bluetooth. After some time the list of available devices will appear. 
If speaker is not listed, then I would make it discoverable – it’s often a button with a Bluetooth symbol on it. 
On your mobile select your speaker and that’s it. 
	What according to you makes you a good candidate for customer service or technical support job? 	In particular, my communication and leadership skills make me a great candidate for the job. I am confident that I can bring this type of success to this position. I am confident that I am a good fit for this position for several reasons, but most specifically because of my dedication to going above and beyond in a job. 
	On a scale of 1 - 5 please rate your fluency in spoken English 	4