Subject: FW: Tech Support Candidate - Nitin Pathak
From: Deeksha Dadu <[email-masked]>
To: Livesalesman <[email-masked]>
Date: Wed, 25 Aug 2021 14:14:49 +0000

Check

From: Nitin Pathak <[email-masked]<mailto:[email-masked]>>
Reply-To: "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>
Date: Tuesday, 24 August 2021 at 9:29 PM
To: Saurabh Dadu <[email-masked]<mailto:[email-masked]>>, "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>, Deeksha Dadu <[email-masked]<mailto:[email-masked]>>, Ashish Dabral <[email-masked]<mailto:[email-masked]>>, "Pritish Nandi (LSM)" <[email-masked]<mailto:[email-masked]>>, "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>
Subject: Tech Support Candidate - Nitin Pathak

[https://www.jotform.com/uploads/lsmindia/form_files/LSM%20Logo.5ec38b9aad59e5.76825569.png]

        [https://cdn.jotfor.ms/assets/img/builder/email_logo_small.png]         Tech Support Test

Name    Nitin Pathak
E-mail  [email-masked]<mailto:[email-masked]>
Phone Number    (301019) 8504086377
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station    I have my own 2/4 wheeler transport
Where do you currently live (area)      Bhiwadi
Which best describes your Technical Support capabilities        I don't have experience or skills for Technical Support
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) MS Windows OS - Advanced
MS Windows - Basic
Networking - basic
Networking - advance
Speakers & Audio
Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA
        Name of Company Designation     Last working day        Monthly Salary (inhand)
Current Employer        NA
Previous Employer 1     NA
Previous Employer 2     NA
In your past experience you have (select all that applies)      Did not interact with customers, supported internal employees
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.  I will first try to refresh the web page 2-3 times.
Then I will try to open the same website on any another web browser.
If that doesn't work, then I will go through my internet setting to check whether it is properly set or not.
Sometimes switching to 3G from 4G also works.
If all this doesn't work, then I will try to reach the web page after few minutes as site might be busy at that time.
Please list the steps to connect a Bluetooth speaker to your mobile phone.      First step is to power on the speaker and keep it on bluetooth mode.
Then turn on the bluetooth in phone try to search the device name of speaker.
Once appeared, click on it to pair the speaker.
What according to you makes you a good candidate for customer service or technical support job? I have a good knowledge of technology and internet.
I am well aware with all new technologies.
I am good in communication skills.
On a scale of 1 - 5 please rate your fluency in spoken English  4