Subject: Re: Tech Support Candidate - Hariom Singh Gurjar Hariom
From: HR Livesalesman <[email-masked]>
To: Deeksha Dadu <[email-masked]>
Date: Wed, 25 Aug 2021 07:07:55 -0700 (MST)

Broken English 

Regards, 
Harpreet Jaswal 
Cherry E Commerce Services Pvt. Ltd . 
Noida, India 
+911204332621 Ex.12 
+917042335393 

----- On Aug 25, 2021, at 7:25 PM, Deeksha Dadu <[email-masked]> wrote: 

Check 

From: Hariom Singh Gurjar Hariom < [ mailto:[email-masked] | [email-masked] ] > 
Reply-To: " [ mailto:[email-masked] | [email-masked] ] " < [ mailto:[email-masked] | [email-masked] ] > 
Date: Monday, 23 August 2021 at 7:48 PM 
To: Saurabh Dadu < [ mailto:[email-masked] | [email-masked] ] >, " [ mailto:[email-masked] | [email-masked] ] " < [ mailto:[email-masked] | [email-masked] ] >, Deeksha Dadu < [ mailto:[email-masked] | [email-masked] ] >, Ashish Dabral < [ mailto:[email-masked] | [email-masked] ] >, "Pritish Nandi (LSM)" < [ mailto:[email-masked] | [email-masked] ] >, " [ mailto:[email-masked] | [email-masked] ] " < [ mailto:[email-masked] | [email-masked] ] > 
Subject: Tech Support Candidate - Hariom Singh Gurjar Hariom 

	

	
	
			Tech Support Test 
		
	Name 	Hariom Singh Gurjar Hariom 
	E-mail 	[ mailto:[email-masked] | [email-masked] ] 
	Phone Number 	(91) 8882295682 
	Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station 	I can commute using other transport like Rickshaw 
	Where do you currently live (area) 	Gwalior 
	Which best describes your Technical Support capabilities 	I don't have Tech Support experience, but I am confident with my skills I can do it 
	Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) 	MS Windows - Basic 
Networking - basic 
Hardware - Basic 
Hardware - Advanced 
Speakers & Audio 
VoIP 
	Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA 	
Name of Company Designation Last working day Monthly Salary (inhand) 
Current Employer 	NA 	NA 	NA 	NA 
Previous Employer 1 	Samsung 	Senior Assistant engineer 	15aug 2020 	26000 
Previous Employer 2 	NA 	NA 	NA 	NA 
	In your past experience you have (select all that applies) 	Did not interact with customers, supported internal employees 
	Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. 	. Try to open it in different Web browser 
. If still same problem exists, I will clear the browsing history and cache memory 
. If still problem exists, then may be the problem is with website itself so I will wait till the problem is fixed from their end. 
If still same problem exists, I will try contacting the customer care centre of that particular website 
	Please list the steps to connect a Bluetooth speaker to your mobile phone. 	. Switch on the Bluetooth of your phone and also of speaker. 
. Search for pairing device, if not showing then search for all available devices. 
. Tap the name of pairing speaker 
. Accept pairing acknowledgement and the device will be paired. 
	What according to you makes you a good candidate for customer service or technical support job? 	.My effective communication skills 
. Ability to talk with people in very polite manner 
. Listening the problem of customer with patience and resolve all queries 
. Ability to work in a team as well as alone 
. Ability to handle pressure 
. Last but not least, I love talking to new people so I will enjoy this job too. 
. 

	On a scale of 1 - 5 please rate your fluency in spoken English 	5