Subject: Re: Tech Support Candidate - Imdad Bakhsh Imdad
From: HR Livesalesman <[email-masked]>
To: Deeksha Dadu <[email-masked]>
Date: Wed, 25 Aug 2021 07:03:11 -0700 (MST)

No response 

Regards, 
Harpreet Jaswal 
Cherry E Commerce Services Pvt. Ltd . 
Noida, India 
+911204332621 Ex.12 
+917042335393 

----- On Aug 25, 2021, at 6:16 PM, Deeksha Dadu <[email-masked]> wrote: 

Check 

From: Imdad Bakhsh Imdad < [ mailto:[email-masked] | [email-masked] ] > 
Reply-To: " [ mailto:[email-masked] | [email-masked] ] " < [ mailto:[email-masked] | [email-masked] ] > 
Date: Tuesday, 24 August 2021 at 10:17 PM 
To: Saurabh Dadu < [ mailto:[email-masked] | [email-masked] ] >, " [ mailto:[email-masked] | [email-masked] ] " < [ mailto:[email-masked] | [email-masked] ] >, Deeksha Dadu < [ mailto:[email-masked] | [email-masked] ] >, Ashish Dabral < [ mailto:[email-masked] | [email-masked] ] >, "Pritish Nandi (LSM)" < [ mailto:[email-masked] | [email-masked] ] >, " [ mailto:[email-masked] | [email-masked] ] " < [ mailto:[email-masked] | [email-masked] ] > 
Subject: Tech Support Candidate - Imdad Bakhsh Imdad 

	

	
	
			Tech Support Test 
		
	Name 	Imdad Bakhsh Imdad 
	E-mail 	[ mailto:[email-masked] | [email-masked] ] 
	Phone Number 	(225001) 9793441786 
	Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station 	I can commute using other transport like Rickshaw 
	Where do you currently live (area) 	barabanki 
	Which best describes your Technical Support capabilities 	I don't have Tech Support experience, but I am confident with my skills I can do it 
	Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) 	MS Windows OS - Advanced 
MS Windows - Basic 
Networking - basic 
Networking - advance 
Hardware - Basic 
Hardware - Advanced 
Speakers & Audio 
	Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA 	
Name of Company Designation Last working day Monthly Salary (inhand) 
Current Employer 	Na 			
Previous Employer 1 	Na 			
Previous Employer 2 	Na 			
	In your past experience you have (select all that applies) 	Interacted with Domestic customers on Phone 
Interacted with customers over Live Chat 
	Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. 	Open a new tab and check you can open any other websites. 

-if yes then your there may be some problem in ndtv.com and your network is working no issue in network. 
-if no then, 

Open new web browser like chrome or Firefox 
-if open then there may problem in last web browser 
- if no then there is problem in website. 

Troubleshooting- 
1- Reset the network, some time network create an issue . 
2- clear the cache of web browser in which you are opening the website, some time cache create a problem to open website 

	Please list the steps to connect a Bluetooth speaker to your mobile phone. 	-Open bluetooth in speaker. 
-open bluetooth in mobile. 
-search speaker bluetooth (name of bluetooth) and click on pair. 
Your blutooth is connected. 
	What according to you makes you a good candidate for customer service or technical support job? 	I am technically strong, and i know how to troubleshoot. 
I can write and speak English 
I have done digital marketing course so i can convince and solve problem easily 
	On a scale of 1 - 5 please rate your fluency in spoken English 	4