Subject: FW: Tech Support Candidate - Hariom Singh Gurjar Hariom
From: Deeksha Dadu <[email-masked]>
To: Livesalesman <[email-masked]>
Date: Wed, 25 Aug 2021 13:55:07 +0000

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From: Hariom Singh Gurjar Hariom <[email-masked]<mailto:[email-masked]>>
Reply-To: "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>
Date: Monday, 23 August 2021 at 7:48 PM
To: Saurabh Dadu <[email-masked]<mailto:[email-masked]>>, "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>, Deeksha Dadu <[email-masked]<mailto:[email-masked]>>, Ashish Dabral <[email-masked]<mailto:[email-masked]>>, "Pritish Nandi (LSM)" <[email-masked]<mailto:[email-masked]>>, "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>
Subject: Tech Support Candidate - Hariom Singh Gurjar Hariom

[https://www.jotform.com/uploads/lsmindia/form_files/LSM%20Logo.5ec38b9aad59e5.76825569.png]

        [https://cdn.jotfor.ms/assets/img/builder/email_logo_small.png]         Tech Support Test

Name    Hariom Singh Gurjar Hariom
E-mail  [email-masked]<mailto:[email-masked]>
Phone Number    (91) 8882295682
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station    I can commute using other transport like Rickshaw
Where do you currently live (area)      Gwalior
Which best describes your Technical Support capabilities        I don't have Tech Support experience, but I am confident with my skills I can do it
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) MS Windows - Basic
Networking - basic
Hardware - Basic
Hardware - Advanced
Speakers & Audio
VoIP
Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA
        Name of Company Designation     Last working day        Monthly Salary (inhand)
Current Employer        NA      NA      NA      NA
Previous Employer 1     Samsung         Senior Assistant engineer       15aug 2020      26000
Previous Employer 2     NA      NA      NA      NA
In your past experience you have (select all that applies)      Did not interact with customers, supported internal employees
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.  . Try to open it in different Web browser
. If still same problem exists, I will clear the browsing history and cache memory
. If still problem exists, then may be the problem is with website itself so I will wait till the problem is fixed from their end.
If still same problem exists, I will try contacting the customer care centre of that particular website
Please list the steps to connect a Bluetooth speaker to your mobile phone.      . Switch on the Bluetooth of your phone and also of speaker.
. Search for pairing device, if not showing then search for  all available devices.
. Tap the name of pairing speaker
. Accept pairing acknowledgement and the device will be paired.
What according to you makes you a good candidate for customer service or technical support job? .My effective communication skills
. Ability to talk with people in very polite manner
. Listening the problem of customer with patience and resolve all queries
. Ability to work in a team as well as alone
. Ability to handle pressure
. Last but not least, I love talking to new people so I will enjoy this job too.
.

On a scale of 1 - 5 please rate your fluency in spoken English  5