Subject: FW: Tech Support Candidate - DEEPAK SHARMA
From: Deeksha Dadu <[email-masked]>
To: Livesalesman <[email-masked]>
Date: Wed, 25 Aug 2021 13:46:49 +0000

Check

From: DEEPAK SHARMA <[email-masked]<mailto:[email-masked]>>
Reply-To: "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>
Date: Monday, 23 August 2021 at 6:23 PM
To: Saurabh Dadu <[email-masked]<mailto:[email-masked]>>, "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>, Deeksha Dadu <[email-masked]<mailto:[email-masked]>>, Ashish Dabral <[email-masked]<mailto:[email-masked]>>, "Pritish Nandi (LSM)" <[email-masked]<mailto:[email-masked]>>, "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>
Subject: Tech Support Candidate - DEEPAK SHARMA

[https://www.jotform.com/uploads/lsmindia/form_files/LSM%20Logo.5ec38b9aad59e5.76825569.png]

        [https://cdn.jotfor.ms/assets/img/builder/email_logo_small.png]         Tech Support Test

Name    DEEPAK SHARMA
E-mail  [email-masked]<mailto:[email-masked]>
Phone Number    (+91) 9315152336
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station    I can commute only using Metro
Where do you currently live (area)      Dwarka Mor
Which best describes your Technical Support capabilities        I've worked in Level 1 tech support
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) MS Windows - Basic
Networking - basic
Networking - advance
Hardware - Basic
Speakers & Audio
Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA
        Name of Company Designation     Last working day        Monthly Salary (inhand)
Current Employer
Previous Employer 1     Provana Analyst
Previous Employer 2
In your past experience you have (select all that applies)      Interacted with customers over Email
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.  Check the web address
Open a new tab and check to see if you can load another website
Clear cache and cookies
Make sure cookies enabled
Make sure internet connection is working properly. If not fix the internet stable issues
Restart the browser else use other browser
Please list the steps to connect a Bluetooth speaker to your mobile phone.      Open setting app
Navigate to connected devices and turn on Bluetooth switch, if it's not enabled
Select Bluetooth to view the options
Select pair new device to place the Bluetooth device in pairing mode
What according to you makes you a good candidate for customer service or technical support job? My technical knowledge and skills. Being a computer science engineer I think I am the most suitable candidate to work in the technical environment.
On a scale of 1 - 5 please rate your fluency in spoken English  5