Subject: FW: Tech Support Candidate - Abhishek Nigam
From: Deeksha Dadu <[email-masked]>
To: Livesalesman <[email-masked]>
Date: Wed, 25 Aug 2021 13:38:43 +0000

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From: Abhishek Nigam <[email-masked]<mailto:[email-masked]>>
Reply-To: "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>
Date: Monday, 23 August 2021 at 5:47 PM
To: Saurabh Dadu <[email-masked]<mailto:[email-masked]>>, "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>, Deeksha Dadu <[email-masked]<mailto:[email-masked]>>, Ashish Dabral <[email-masked]<mailto:[email-masked]>>, "Pritish Nandi (LSM)" <[email-masked]<mailto:[email-masked]>>, "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>
Subject: Tech Support Candidate - Abhishek Nigam

[https://www.jotform.com/uploads/lsmindia/form_files/LSM%20Logo.5ec38b9aad59e5.76825569.png]

        [https://cdn.jotfor.ms/assets/img/builder/email_logo_small.png]         Tech Support Test

Name    Abhishek Nigam
E-mail  [email-masked]<mailto:[email-masked]>
Phone Number    (208012) 9140022978
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station    I have my own 2/4 wheeler transport
Where do you currently live (area)      Kanpur, UP
Which best describes your Technical Support capabilities        I don't have Tech Support experience, but I am confident with my skills I can do it
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) MS Windows OS - Advanced
MS Windows - Basic
Linux
Networking - basic
Networking - advance
Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA
        Name of Company Designation     Last working day        Monthly Salary (inhand)
Current Employer        NA
Previous Employer 1     NA
Previous Employer 2     NA
In your past experience you have (select all that applies)      Interacted with Domestic customers on Phone
Interacted with customers over Email
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.  Firstly check the web address in address bar to make sure you are going to right web page.

Then try it on another computer, check if you are connected to internet

Third is web page may be down and error 404 could be display on monitor. This can be from server side issue because too many request to servers can create this issue.

OR delete your cookies , because cookies can store user information and broken cookie can cause error

Or change your proxy setting because if browser takes long time to load page then it can be using web proxy . For this go to setting and select the network section and select the network name and change proxy setting
Please list the steps to connect a Bluetooth speaker to your mobile phone.      1.Swipe down from the top of the screen.
Make sure Bluetooth is turned on.
2.Touch and hold Bluetooth .
3.In the list of paired devices, tap a paired but unconnected device.
4.When your phone and the Bluetooth device are connected, the device shows as "Connected."
What according to you makes you a good candidate for customer service or technical support job? I am good at problem solving skills like I troubleshoot many error in my own computer in past few years.

Once I solved the web page error 404 page not found in my college website.

I have knowledge in firewall and linux operating system

I have also done a certified course at course era in linux operating system

And lastly I am passionate about this job
On a scale of 1 - 5 please rate your fluency in spoken English  5