Subject: FW: Tech Support Candidate - Navdeep Singh
From: Deeksha Dadu <[email-masked]>
To: Livesalesman <[email-masked]>
Date: Wed, 25 Aug 2021 13:32:04 +0000

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From: Navdeep Singh <[email-masked]<mailto:[email-masked]>>
Reply-To: "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>
Date: Monday, 23 August 2021 at 5:36 PM
To: Saurabh Dadu <[email-masked]<mailto:[email-masked]>>, "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>, Deeksha Dadu <[email-masked]<mailto:[email-masked]>>, Ashish Dabral <[email-masked]<mailto:[email-masked]>>, "Pritish Nandi (LSM)" <[email-masked]<mailto:[email-masked]>>, "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>
Subject: Tech Support Candidate - Navdeep Singh

[https://www.jotform.com/uploads/lsmindia/form_files/LSM%20Logo.5ec38b9aad59e5.76825569.png]

        [https://cdn.jotfor.ms/assets/img/builder/email_logo_small.png]         Tech Support Test

Name    Navdeep Singh
E-mail  [email-masked]<mailto:[email-masked]>
Phone Number    (+91) 9149852323
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station    I can commute using other transport like Rickshaw
Where do you currently live (area)      Noida
Which best describes your Technical Support capabilities        I don't have Tech Support experience, but I am confident with my skills I can do it
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) MS Windows OS - Advanced
MS Windows - Basic
MacOS
Linux
Networking - basic
Hardware - Basic
Speakers & Audio
VoIP
Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA
        Name of Company Designation     Last working day        Monthly Salary (inhand)
Current Employer
Previous Employer 1     Wipro   Backend executive       14 April 2019   18000
Previous Employer 2
In your past experience you have (select all that applies)      Used a case management tool
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.  1. Restart my device
2.Make sure the internet works
3.Check if the website is down for everybody or just me
4. Rebooting the router or modem
Please list the steps to connect a Bluetooth speaker to your mobile phone.      1.Turn on the bluetooth on both the devices ie. mobile phone and Bluetooth speaker.
2.In Bluetooth section in mobile phone look out for Bluetooth speaker.
3.Tap on the Bluetooth speaker to establish a connection.
4.Now the Bluetooth speaker is successfully connected.
What according to you makes you a good candidate for customer service or technical support job? Qualities such as self discipline, problem solving skills,attention to detail, good communication skills and my passion for technology and having good knowledge of latest trends in technology makes me a good candidate of technical support job.
On a scale of 1 - 5 please rate your fluency in spoken English  4