Subject: Re: Tech Support Candidate - Sushant Choudhary
From: HR Livesalesman <[email-masked]>
To: Deeksha Dadu <[email-masked]>
Date: Wed, 25 Aug 2021 06:32:07 -0700 (MST)

Broken English 

Regards, 
Harpreet Jaswal 
Cherry E Commerce Services Pvt. Ltd . 
Noida, India 
+911204332621 Ex.12 
+917042335393 

----- On Aug 25, 2021, at 6:48 PM, Deeksha Dadu <[email-masked]> wrote: 

Check 

From: Sushant Choudhary < [ mailto:[email-masked] | [email-masked] ] > 
Reply-To: " [ mailto:[email-masked] | [email-masked] ] " < [ mailto:[email-masked] | [email-masked] ] > 
Date: Monday, 23 August 2021 at 5:06 PM 
To: Saurabh Dadu < [ mailto:[email-masked] | [email-masked] ] >, " [ mailto:[email-masked] | [email-masked] ] " < [ mailto:[email-masked] | [email-masked] ] >, Deeksha Dadu < [ mailto:[email-masked] | [email-masked] ] >, Ashish Dabral < [ mailto:[email-masked] | [email-masked] ] >, "Pritish Nandi (LSM)" < [ mailto:[email-masked] | [email-masked] ] >, " [ mailto:[email-masked] | [email-masked] ] " < [ mailto:[email-masked] | [email-masked] ] > 
Subject: Tech Support Candidate - Sushant Choudhary 

	

	
	
			Tech Support Test 
		
	Name 	Sushant Choudhary 
	E-mail 	[ mailto:[email-masked] | [email-masked] ] 
	Phone Number 	(+91) 9599168233 
	Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station 	I have my own 2/4 wheeler transport 
	Where do you currently live (area) 	Vaishali, Ghaziabad, Uttar Pradesh 
	Which best describes your Technical Support capabilities 	I've worked in Level 1 tech support 
	Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) 	MS Windows OS - Advanced 
MS Windows - Basic 
	Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA 	
Name of Company Designation Last working day Monthly Salary (inhand) 
Current Employer 				
Previous Employer 1 	NTT Data 	Helpdesk Associate 	23rd July 2021 	35000 
Previous Employer 2 				
	In your past experience you have (select all that applies) 	Interacted with Domestic customers on Phone 
Interacted with International customers on Phone 
Interacted with customers over Email 
Interacted with customers over Live Chat 
	Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. 	I would first check the internet connection 
Then would refresh the page making sure that JavaScript and Cookies are enabled. 
Clear the cache and cookies. 
Will make sure the web browser is up to date then would restart your web browser 
Then will try a different web browser 
	Please list the steps to connect a Bluetooth speaker to your mobile phone. 	Enable bluetooth speaker for pairing mode 
Go to settings 
In search field type bluetooth 
Turn bluetooth on for your phone 
Look for available devices 
Click the device name of your bluetooth speakers 
	What according to you makes you a good candidate for customer service or technical support job? 	I have already been working with technical support previously as well as I make sure the issue gets fixed as being a user as well I can feel how it's like when you are stuck at something and can't get your work done. 
	On a scale of 1 - 5 please rate your fluency in spoken English 	4