Subject: FW: Tech Support Candidate - Nishant kumar Nishant
From: Deeksha Dadu <[email-masked]>
To: Livesalesman <[email-masked]>
Date: Wed, 25 Aug 2021 12:58:24 +0000

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From: Nishant kumar Nishant <[email-masked]<mailto:[email-masked]>>
Reply-To: "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>
Date: Tuesday, 24 August 2021 at 9:49 PM
To: Saurabh Dadu <[email-masked]<mailto:[email-masked]>>, "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>, Deeksha Dadu <[email-masked]<mailto:[email-masked]>>, Ashish Dabral <[email-masked]<mailto:[email-masked]>>, "Pritish Nandi (LSM)" <[email-masked]<mailto:[email-masked]>>, "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>
Subject: Tech Support Candidate - Nishant kumar Nishant

[https://www.jotform.com/uploads/lsmindia/form_files/LSM%20Logo.5ec38b9aad59e5.76825569.png]

        [https://cdn.jotfor.ms/assets/img/builder/email_logo_small.png]         Tech Support Test

Name    Nishant kumar Nishant
E-mail  [email-masked]<mailto:[email-masked]>
Phone Number    (91) 9354363803
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station    I live walking distance to office
Where do you currently live (area)      Muzaffarpur
Which best describes your Technical Support capabilities        I don't have Tech Support experience, but I am confident with my skills I can do it
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) Networking - basic
Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA
        Name of Company Designation     Last working day        Monthly Salary (inhand)
Current Employer        Sri Sai Rajeswari educational society Muzaffarpur bihar Broadband and networking trainer        Working 21000
Previous Employer 1     Essjay Ericsson Trainee engineer        17/8/2019       14000
Previous Employer 2
In your past experience you have (select all that applies)      Did not interact with customers, supported internal employees
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.  following steps should be taken.
1. I will check internet connection ,also  the media through which I am using internet either through ethernet cable or may be wifi.

2. I will try browsing website again for 2-3 times .
3.At last there will be problem with websites.
Please list the steps to connect a Bluetooth speaker to your mobile phone.      I will follow these steps.
1.open the blutooth of both speaker as well as mobile phone .
2.I will search speaker name in bluetooth of mobile phone
3.I will click on name of speaker and connect them.sometimes it may ask for password I will connect accordingly.
What according to you makes you a good candidate for customer service or technical support job? I have good analytical and technical approach to solve any issue of a system or a network.
Also have sufficient fundamental knowledge regarding technical support as I have done it earlier.I also know basic knowledge of networking as well and how to handle customer in pressure situation.
I am self-motivated and postive thinker.
On a scale of 1 - 5 please rate your fluency in spoken English  3