Subject: FW: Tech Support Candidate - Mohammad Anas khan
From: Deeksha Dadu <[email-masked]>
To: Livesalesman <[email-masked]>
Date: Wed, 25 Aug 2021 12:51:27 +0000

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From: Mohammad Anas khan <[email-masked]<mailto:[email-masked]>>
Reply-To: "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>
Date: Tuesday, 24 August 2021 at 10:05 PM
To: Saurabh Dadu <[email-masked]<mailto:[email-masked]>>, "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>, Deeksha Dadu <[email-masked]<mailto:[email-masked]>>, Ashish Dabral <[email-masked]<mailto:[email-masked]>>, "Pritish Nandi (LSM)" <[email-masked]<mailto:[email-masked]>>, "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>
Subject: Tech Support Candidate - Mohammad Anas khan

[https://www.jotform.com/uploads/lsmindia/form_files/LSM%20Logo.5ec38b9aad59e5.76825569.png]

        [https://cdn.jotfor.ms/assets/img/builder/email_logo_small.png]         Tech Support Test

Name    Mohammad Anas khan
E-mail  [email-masked]<mailto:[email-masked]>
Phone Number    (+91) 7535946216
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station    I can commute only using Metro
Where do you currently live (area)      Allahabad
Which best describes your Technical Support capabilities        I don't have Tech Support experience, but I am confident with my skills I can do it
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) MS Windows - Basic
Hardware - Basic
Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA
        Name of Company Designation     Last working day        Monthly Salary (inhand)
Current Employer        NA
Previous Employer 1     NA
Previous Employer 2     NA
In your past experience you have (select all that applies)      Did not interact with customers, supported internal employees
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.  As a computer user, all the steps I will take in logical order to troubleshoot the problem are:
1- I will  restart the computer to troubleshoot or reset any changes and refresh the system.
2- I will check whether my internet connection is working properly or not.
3- I will check that the site is down for me or for everyone on a website checker.
Please list the steps to connect a Bluetooth speaker to your mobile phone.      The steps to connect a Bluetooth speaker to your mobile phone are:
1- switch on the bluetooth speaker.
2- go to your phone bluetooth settings and tap on add new device.
3- tap on the name of the speaker to connect to it.
What according to you makes you a good candidate for customer service or technical support job? Apart from my fluent communication skills , these are the other reasons why I as a candidate can help both client and the company in a resourceful manner :
1- Tendency to be friendly, approachable, and easy to get along with.
2- Tendency to strive for perfection, sometimes at all costs.
3- Willingness to work for the intrinsic benefit of work and its ability to enhance character.
4- Patience .
On a scale of 1 - 5 please rate your fluency in spoken English  5