Subject: FW: Tech Support Candidate - Imdad Bakhsh Imdad
From: Deeksha Dadu <[email-masked]>
To: Livesalesman <[email-masked]>
Date: Wed, 25 Aug 2021 12:46:10 +0000

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From: Imdad Bakhsh Imdad <[email-masked]<mailto:[email-masked]>>
Reply-To: "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>
Date: Tuesday, 24 August 2021 at 10:17 PM
To: Saurabh Dadu <[email-masked]<mailto:[email-masked]>>, "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>, Deeksha Dadu <[email-masked]<mailto:[email-masked]>>, Ashish Dabral <[email-masked]<mailto:[email-masked]>>, "Pritish Nandi (LSM)" <[email-masked]<mailto:[email-masked]>>, "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>
Subject: Tech Support Candidate - Imdad Bakhsh Imdad

[https://www.jotform.com/uploads/lsmindia/form_files/LSM%20Logo.5ec38b9aad59e5.76825569.png]

        [https://cdn.jotfor.ms/assets/img/builder/email_logo_small.png]         Tech Support Test

Name    Imdad Bakhsh Imdad
E-mail  [email-masked]<mailto:[email-masked]>
Phone Number    (225001) 9793441786
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station    I can commute using other transport like Rickshaw
Where do you currently live (area)      barabanki
Which best describes your Technical Support capabilities        I don't have Tech Support experience, but I am confident with my skills I can do it
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) MS Windows OS - Advanced
MS Windows - Basic
Networking - basic
Networking - advance
Hardware - Basic
Hardware - Advanced
Speakers & Audio
Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA
        Name of Company Designation     Last working day        Monthly Salary (inhand)
Current Employer        Na
Previous Employer 1     Na
Previous Employer 2     Na
In your past experience you have (select all that applies)      Interacted with Domestic customers on Phone
Interacted with customers over Live Chat
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.  Open a new tab and check you can open any other websites.

-if yes then your there may be some problem in ndtv.com and your network is working no issue in network.
-if no then,

Open new web browser like chrome or Firefox
-if open then there may problem in last web browser
- if no then there is problem in website.

Troubleshooting-
1- Reset the network, some time network create an issue .
2- clear the cache of web browser in which you are opening the website, some time cache create a problem to open website

Please list the steps to connect a Bluetooth speaker to your mobile phone.      -Open bluetooth in speaker.
-open bluetooth in mobile.
-search speaker bluetooth (name of bluetooth) and click on pair.
Your blutooth is connected.
What according to you makes you a good candidate for customer service or technical support job? I am technically strong, and i know how to troubleshoot.
I can write and speak English
I have done digital marketing course so i can convince and solve problem easily
On a scale of 1 - 5 please rate your fluency in spoken English  4