Subject: FW: Tech Support Candidate - Sanjeev sharma Sanjeev
From: Deeksha Dadu <[email-masked]>
To: Livesalesman <[email-masked]>
Date: Wed, 25 Aug 2021 12:23:01 +0000

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From: Sanjeev sharma Sanjeev <[email-masked]<mailto:[email-masked]>>
Reply-To: "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>
Date: Wednesday, 25 August 2021 at 2:51 PM
To: Saurabh Dadu <[email-masked]<mailto:[email-masked]>>, "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>, Deeksha Dadu <[email-masked]<mailto:[email-masked]>>, Ashish Dabral <[email-masked]<mailto:[email-masked]>>, "Pritish Nandi (LSM)" <[email-masked]<mailto:[email-masked]>>, "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>
Subject: Tech Support Candidate - Sanjeev sharma Sanjeev

[https://www.jotform.com/uploads/lsmindia/form_files/LSM%20Logo.5ec38b9aad59e5.76825569.png]

        [https://cdn.jotfor.ms/assets/img/builder/email_logo_small.png]         Tech Support Test

Name    Sanjeev sharma Sanjeev
E-mail  [email-masked]<mailto:[email-masked]>
Phone Number    (91) 9650734947
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station    I have my own 2/4 wheeler transport
Where do you currently live (area)      Faridabad
Which best describes your Technical Support capabilities        I've worked in Level 2 tech support
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) MS Windows OS - Advanced
MS Windows - Basic
Networking - basic
Hardware - Basic
Speakers & Audio
Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA
        Name of Company Designation     Last working day        Monthly Salary (inhand)
Current Employer
Previous Employer 1     Ikya    Operator        19 march202
Previous Employer 2     Geniuss consultants pvt. Ltd    Operator        1 april2016
In your past experience you have (select all that applies)      Interacted with Domestic customers on Phone
Interacted with International customers on Phone
Interacted with customers over Email
Interacted with customers over Live Chat
Did not interact with customers, supported internal employees
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.  Firstly I would restart my computer then I will check my internet connection then I will check if the website is working or not.
Please list the steps to connect a Bluetooth speaker to your mobile phone.      Firstly I would Go to setting button then I would select the Bluetooth option then I will turn on Bluetooth. After some time the list of available devices will appear.
If speaker is not listed, then I would make it discoverable – it’s often a button with a Bluetooth symbol on it.
On your mobile select your speaker and that’s it.
What according to you makes you a good candidate for customer service or technical support job? In particular, my communication and leadership skills make me a great candidate for the job. I am confident that I can bring this type of success to this position. I am confident that I am a good fit for this position for several reasons, but most specifically because of my dedication to going above and beyond in a job.
On a scale of 1 - 5 please rate your fluency in spoken English  4