Subject: Tech Support Candidate - Areeb Sajid
From: Areeb Sajid <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 25 Aug 2021 08:16:09 -0400

| | Tech Support Test

Name | Areeb Sajid
E-mail | [email-masked]
Phone Number | (91) 7737017795
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Jamia Nagar
Which best describes your Technical Support capabilities | I've worked in Level 1 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
MacOS
Speakers & Audio

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Teleperformance | Technical support executive | 1 April-2021 | 26000
Previous Employer 1 | SMC insurance brokers Pvt Ltd | Claim manager | 06/062018 | 19000
Previous Employer 2 | Sahara craft | Operation executive | 01/06/2015 |

In your past experience you have (select all that applies)

Interacted with customers over Email
Interacted with customers over Live Chat

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

1. Clear cooked and catches to check whether it works or not

2. Reset the browser to check

3. Will check the website in other browsers as well

4. Check if the website category is allowed

Please list the steps to connect a Bluetooth speaker to your mobile phone.

1 Turn on bluetooth speaker
2. Turn on mobile bluetooth
3  Go into bluetooth settings from Mobile
4. Select the device I wish to connect

What according to you makes you a good candidate for customer service or technical support job? | I have relevant skills and experience that will help me to provide best support any company can provide and by this I will contribute in company success
On a scale of 1 - 5 please rate your fluency in spoken English | 5

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