Subject: Tech Support Candidate - Devendra Singh
From: Devendra Singh <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 25 Aug 2021 06:14:39 -0400

Tech Support
Test

Name

Devendra
Singh

E-mail

[email-masked]

Phone Number

(+91) 6395978590

Do you have your own
transportation (2 or 4 wheeler) or are you able to commute to office without
using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15
Metro Station

I can commute using other transport like
Rickshaw

Where do you currently live (area)

Mathura

Which best describes your Technical
Support capabilities

I don't have Tech Support experience, but I
am confident with my skills I can do it

Please tell us which
areas below are you comfortable and confident in your support abilities: (select
all that applies)

MS Windows - Basic
Linux
Networking -
basic
Hardware - Basic

Please give us details of your last 3
employments including current. If you've not worked in 3 companies, please enter
NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

NA

NA

NA

NA

Previous Employer 1

Previous
Employer 2

In your past experience you have
(select all that applies)

Did not interact with
customers, supported internal employees

Situation: You are
trying to open a website (www.ndtv.com) on your browser, and you get an error.
As a computer user, please tell us all the steps you will take in logical order
to troubleshoot the problem. Please answer in Grammatically correct
english.

Firstly, we will inform to technical support team
by the mobile number or other sources like email etc. We will share all the
problems facing by me.

Please list the steps to connect a
Bluetooth speaker to your mobile phone.

1.We will
open the bluetooth in our mobile phone.

2.We will refresh the bluetooth. So our nearest all devices figure out.

3.We select the device from many devices shown in my mobile phone.

4.After it pairing with select device like bluetooth speaker.

5.Finally it will be connected.

What according to you makes you a
good candidate for customer service or technical support job?

1.Way of communication is good.

2.Customer easily understand with me.

3.Provide services as per customer needs.

On a scale of 1 - 5
please rate your fluency in spoken English

4