Subject: English Language Test - Rajesh Vidyapati
From: Rajesh Vidyapati <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 25 Aug 2021 04:59:55 -0400

| | Foreign Language Screening Test

Name | Rajesh Vidyapati     /  (91) 8285595361    / [email-masked]
Whats your first language | English

Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted.

Dear Customer,

This the reference email 25,Aug 2021 regarding hand bag.

Please accept sincere apology for inconvenience. We would like to inform you that as per your concern your order couldn’t be delivered due to address issues, kindly share your address with are pin code. We have escalated your concern with courier partner we will try order will delivered as soon as possible.

If any further queries please reply on same mail we will get back to you.

Thank You,
Rajesh Vidyapati

Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies.

Dear Abdul,

This the reference email 25,Aug 2022 regarding Cabinet.

Please accept sincere apology for inconvenience.

Kidney share products images.

After receiving the product images, we will initiate your concern our concern team.

We will try our level best your concern resolve as soon as possible.

If any further queries please reply on same mail we will get back to you.

Thank You,
Rajesh Vidyapati

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