Subject: Tech Support Candidate - pawan singh
From: pawan singh <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 25 Aug 2021 04:58:10 -0400

| | Tech Support Test

Name | pawan singh
E-mail | [email-masked]
Phone Number | ( 091) 6364411748
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | bharatpur
Which best describes your Technical Support capabilities | I've worked in Level 1 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
Networking - basic
Hardware - Basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | vijay hospital bharatpur | IT | current job | 20000
Previous Employer 1 | airtel delhi customer | customer support | | 10000
Previous Employer 2 | | | |

In your past experience you have (select all that applies) | Interacted with Domestic customers on Phone

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

1.frist of all check the internet connection and then open www.ndtv.com check and
2. ping check the website

Please list the steps to connect a Bluetooth speaker to your mobile phone. | first step  power on and then  bluetooth on than in phone check the bluetooth  serching and find show bluetooth  name speaker and connect bluetooth speaker

What according to you makes you a good candidate for customer service or technical support job?

good communication skill and technical khowlege
than  work done technical  support job

On a scale of 1 - 5 please rate your fluency in spoken English | 3

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