Subject: Arabic Language Test - Mohammed Abubaker
From: Mohammed Abubaker <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 25 Aug 2021 03:40:14 -0400

Foreign Language
Screening Test

Name

Mohammed
Abubaker    /  (11017) +919538857659
/ [email-masked]

Whats your first
language

Arabic

Based on your
understanding of situation 1 above, assuming you are the customer service
representative, please draft a response to customer's email. Please make sure
that your email is grammatically correct and properly formatted.

We are truly sorry sir

There is some confuse on the with courier and will try to recorrect it by
contacting the courier company

Based on the Situation 2 above, please draft an
email response to the customer. You don't necessarily need to know the policy of
the brand, but use the best practice from e-commerce companies that you've
shopped from so far to know the policies.

We are
very sorry sir

we will contact the delivry company to know what happend and will never happend
again abdul sir