Subject: Tech Support Candidate - AVDHESH SHARMA
From: AVDHESH SHARMA <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 25 Aug 2021 03:35:23 -0400

Tech Support
Test

Name

AVDHESH
SHARMA

E-mail

[email-masked]

Phone Number

(0) 9818729344

Do you have your own transportation
(2 or 4 wheeler) or are you able to commute to office without using Metro? Our
office is located in Noida Sector 2, near Noida - Sector 15 Metro
Station

I can commute using other transport like
Rickshaw

Where do you currently live (area)

NTPC Dadri Greater Noida

Which best describes
your Technical Support capabilities

I don't have Tech Support
experience, but I am confident with my skills I can do it

Please
tell us which areas below are you comfortable and confident in your support
abilities: (select all that applies)

MS Windows OS - Advanced
MS
Windows - Basic
Networking - basic
Hardware - Basic
Hardware -
Advanced
Speakers & Audio

Please give us
details of your last 3 employments including current. If you've not worked in 3
companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

Na

Previous Employer 1

Na

Previous
Employer 2

Na

In your past experience you have
(select all that applies)

Interacted with Domestic
customers on Phone
Interacted with customers over Email
Interacted with
customers over Live Chat
Used a case management tool

Situation: You are
trying to open a website (www.ndtv.com) on your browser, and you get an error.
As a computer user, please tell us all the steps you will take in logical order
to troubleshoot the problem. Please answer in Grammatically correct
english.

First of all I will check the internet
connect.

And then refresh the browser.

And

Then check the url of the website.

It's all done good.

If problem is same again then check what is error like server error 404 then
it's website server error

We should wait for some time and again refresh the page or hit the url on
browser.

I think now its working.

Thankyou

Please list the steps to connect a Bluetooth speaker
to your mobile phone.

First power on the bluetooth speaker.

Now set it on bluetooth mode.

And now open the mobile setting and

open the Bluetooth connection setting(bluetooth)

And searching the device

And click the pair button to connect the bluetooth speaker.

And bluetooth speaker is connected successful.

What according to
you makes you a good candidate for customer service or technical support
job?

Because I'm in from technical field. And I know about the
lastest technology and it's updation

And I can easily tell to anyone about there problem and issues.

Thanks

On a scale of 1 - 5 please rate your fluency in
spoken English

4