Subject: Tech Support Candidate - Amaan Ansari
From: Amaan Ansari <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 24 Aug 2021 15:48:41 -0400

Tech Support
Test

Name

Amaan
Ansari

E-mail

[email-masked]

Phone Number

(205002) 7525971532

Do you have your own
transportation (2 or 4 wheeler) or are you able to commute to office without
using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15
Metro Station

I can commute only using Metro

Where
do you currently live (area)

Kanpur

Which best describes your Technical Support capabilities

I don't have experience or skills for Technical
Support

Please tell us which areas below are you comfortable
and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows -
Basic
MacOS
Linux
Networking - basic
Speakers &
Audio
VoIP

Please give us details of your last 3 employments
including current. If you've not worked in 3 companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

NA

Previous Employer 1

Na

Previous
Employer 2

Na

In your past experience you have
(select all that applies)

Did not interact with
customers, supported internal employees

Situation: You are
trying to open a website (www.ndtv.com) on your browser, and you get an error.
As a computer user, please tell us all the steps you will take in logical order
to troubleshoot the problem. Please answer in Grammatically correct
english.

Firstly check if I am connected to Internet on
that computer, if not then connect it to the internet through the available lan
or wifi

Please list the steps to connect a Bluetooth speaker
to your mobile phone.

Turn on the Bluetooth speaker

Turn on Bluetooth in your phone

Search for that speaker in available devices list

Then pair

What according to you makes you a good candidate
for customer service or technical support job?

I can
explain things good and I have convincing skills

On a scale of 1 - 5 please rate your fluency in
spoken English

3