Subject: Tech Support Candidate - Santosh Gautam
From: Santosh Gautam <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 24 Aug 2021 15:10:30 -0400

Tech Support
Test

Name

Santosh
Gautam

E-mail

[email-masked]

Phone Number

(+91) 8700902771

Do you have your own
transportation (2 or 4 wheeler) or are you able to commute to office without
using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15
Metro Station

I can commute only using Metro

Where
do you currently live (area)

Delhi NCR

Which best describes your Technical Support capabilities

I've worked in Level 2 tech support

Please tell us which
areas below are you comfortable and confident in your support abilities: (select
all that applies)

MS Windows OS - Advanced
MS Windows -
Basic
MacOS
Linux
Networking - basic
Networking -
advance
Hardware - Basic
Hardware - Advanced
Server

Please give us details of your last 3 employments including current.
If you've not worked in 3 companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

Team computer

System admin

30

31200

Previous
Employer 1

Previous Employer 2

In your past experience you have
(select all that applies)

Interacted with customers over
Email
Interacted with customers over Live Chat

Situation: You are
trying to open a website (www.ndtv.com) on your browser, and you get an error.
As a computer user, please tell us all the steps you will take in logical order
to troubleshoot the problem. Please answer in Grammatically correct
english.

Check the network connectivity.lan or wifi

Please list the steps to connect a Bluetooth speaker
to your mobile phone.

Open the bluetooth of mobile and select your
speaker name then connect

What according to you makes you a
good candidate for customer service or technical support job?

System related issue check and resolve instantly

On a
scale of 1 - 5 please rate your fluency in spoken English

1