Subject: Tech Support Candidate - Nitish Bhardwaj
From: Nitish Bhardwaj <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 24 Aug 2021 14:03:56 -0400

| | Tech Support Test

Name | Nitish Bhardwaj
E-mail | [email-masked]
Phone Number | (91) 8800325655
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | Dhanbad,Jharkhand
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | MS Windows - Basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | NA | | |
Previous Employer 1 | NA | | |
Previous Employer 2 | NA | | |

In your past experience you have (select all that applies) | Interacted with Domestic customers on Phone

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

(1)We can refresh the page or website that we  wish to open .
(2)We can check our our internet connection, we must try to reconnect our system to internet provider.
(3)We can try to open the given website in a different web browser.
(4)we should delete the system cache or cookies or history section to free up RAM.
(5) We can also restart our computer.

I believe following the above steps, the system would be able to function better and the given website ,can be opened up.

Please list the steps to connect a Bluetooth speaker to your mobile phone. | First ,we must switch on the Bluetooth button on the speaker and then switch on Bluetooth on our phone , then we would we able to see the nearby Bluetooth discoverable devices on the screen of our phone ,if we are able to find our speaker then we can pair both the devices with a tap on the screen of our phone.
What according to you makes you a good candidate for customer service or technical support job? | Whatever knowledge I have ,I will apply it resolve the issues and would also use the available avenues to learn and grow my knowledge and ability.
On a scale of 1 - 5 please rate your fluency in spoken English | 5

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