Subject: Tech Support Candidate - Md Shad Ahsan
From: Md Shad Ahsan <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 24 Aug 2021 13:56:20 -0400

Tech Support
Test

Name

Md Shad
Ahsan

E-mail

[email-masked]

Phone Number

(+91) 8553182492

Do you have your own
transportation (2 or 4 wheeler) or are you able to commute to office without
using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15
Metro Station

I can commute only using Metro

Where
do you currently live (area)

New Delhi

Which best describes your Technical Support capabilities

I don't have Tech Support experience, but I am confident with
my skills I can do it

Please tell us which areas below are
you comfortable and confident in your support abilities: (select all that
applies)

MS Windows OS - Advanced
MS Windows -
Basic
Linux
Networking - basic

Please give us
details of your last 3 employments including current. If you've not worked in 3
companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

NA

Previous Employer 1

NA

Previous
Employer 2

NA

In your past experience you have
(select all that applies)

Interacted with Domestic
customers on Phone

Situation: You are trying to open a
website (www.ndtv.com) on your browser, and you get an error. As a computer
user, please tell us all the steps you will take in logical order to
troubleshoot the problem. Please answer in Grammatically correct
english.

This is mainly due to 3 reasons, your internet is
not working, the website is not working, or the website has been blocked by your
isp.

Please list the steps to connect a Bluetooth speaker
to your mobile phone.

Open bluetooth speaker, switch on bluetooth on
your phone, search for new device on your phone, then connect a Bluetooth
speaker to your mobile phone.

What according to you makes you a
good candidate for customer service or technical support job?

I am a technical person. My qualifications makes me a good
candidate for tech support job.

On a scale of 1 - 5 please rate your
fluency in spoken English

5