Subject: English Language Test - Devinder Sharma
From: Devinder Sharma <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 24 Aug 2021 13:14:58 -0400

| | Foreign Language Screening Test

Name | Devinder Sharma    /  (91) 9990067635    / [email-masked]
Whats your first language | English

Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted.

Good Evening!!!
I would like inform you, the shipping address you provided us. It wasn't complete, because of your incomplete address. The courier boy couldn't reach you. So, we want you to provide us a complete shipping address.
Thank you
Regards
Babyshop.com

Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies.

Good Evening!!!
As per our company policies. I would like inform you.  Your order will be return with in a seven working days. And you will get your money back with in 15 days as per our company policies.
Thank you
Regards
Xyz

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