Subject: Tech Support Candidate - Mahtab Khan
From: Mahtab Khan <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 24 Aug 2021 13:10:21 -0400

| | Tech Support Test

Name | Mahtab Khan
E-mail | [email-masked]
Phone Number | (91) 8286071604
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | Ballia
Which best describes your Technical Support capabilities | I've worked in Level 1 tech support
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | MS Windows - Basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Initial saudi group | It support | 26 feb 2018 | 36000
Previous Employer 1 | Impact infotech | It support | 10 feb 2018 | 13000
Previous Employer 2 | Trimax it | It support | 17 sept 2016 | 10000

In your past experience you have (select all that applies) | Interacted with Domestic customers on Phone
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | First we shall check network connection. Then ping ip address from cmd.
Please list the steps to connect a Bluetooth speaker to your mobile phone. | First  we switched on the bluetooth of mobile and the  search the bluetooth when show the bluetooth the  tap to connect.
What according to you makes you a good candidate for customer service or technical support job? | We satisfied the customer through call or chat.
On a scale of 1 - 5 please rate your fluency in spoken English | 2

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