Subject: Tech Support Candidate - Rakesh Dama
From: Rakesh Dama <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 24 Aug 2021 12:55:54 -0400

Tech Support
Test

Name

Rakesh
Dama

E-mail

[email-masked]

Phone Number

(+91) 9480444428

Do you have your own
transportation (2 or 4 wheeler) or are you able to commute to office without
using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15
Metro Station

I have my own 2/4 wheeler transport

Where
do you currently live (area)

Bangalore

Which best describes your Technical Support capabilities

I don't have Tech Support experience, but I am confident with
my skills I can do it

Please tell us which areas below are
you comfortable and confident in your support abilities: (select all that
applies)

MS Windows OS - Advanced
Lights controls

Please give us details of your last 3 employments
including current. If you've not worked in 3 companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

Ideaaz

Senior designer

Till now

42

Previous Employer 1

Previous
Employer 2

In your past experience you have
(select all that applies)

Interacted with Domestic
customers on Phone
Interacted with International customers on
Phone
Interacted with customers over Email
Interacted with customers over
Live Chat
Used a case management tool

Situation: You are
trying to open a website (www.ndtv.com) on your browser, and you get an error.
As a computer user, please tell us all the steps you will take in logical order
to troubleshoot the problem. Please answer in Grammatically correct
english.

First I will check with Internet connection. And
refresh the browser.

Please list the steps to connect a
Bluetooth speaker to your mobile phone.

First we
should on the Bluetooth device and on mobile too.  And should pare it.

What according to you makes you a good candidate
for customer service or technical support job?

I am very
good in problem resolving & and analysis the issues.

On a
scale of 1 - 5 please rate your fluency in spoken English

5