Subject: Tech Support Candidate - Mohammad Anas khan
From: Mohammad Anas khan <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 24 Aug 2021 12:35:44 -0400

Tech Support
Test

Name

Mohammad
Anas khan

E-mail

[email-masked]

Phone Number

(+91) 7535946216

Do you have your own
transportation (2 or 4 wheeler) or are you able to commute to office without
using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15
Metro Station

I can commute only using Metro

Where
do you currently live (area)

Allahabad

Which best describes your Technical Support capabilities

I don't have Tech Support experience, but I am confident with
my skills I can do it

Please tell us which areas below are
you comfortable and confident in your support abilities: (select all that
applies)

MS Windows - Basic
Hardware - Basic

Please give us details of your last 3 employments including current.
If you've not worked in 3 companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

NA

Previous Employer 1

NA

Previous
Employer 2

NA

In your past experience you have
(select all that applies)

Did not interact with
customers, supported internal employees

Situation: You are
trying to open a website (www.ndtv.com) on your browser, and you get an error.
As a computer user, please tell us all the steps you will take in logical order
to troubleshoot the problem. Please answer in Grammatically correct
english.

As a computer user, all the steps I will take in
logical order to troubleshoot the problem are:

1- I will  restart the computer to troubleshoot or reset any changes and
refresh the system.

2- I will check whether my internet connection is working properly or not.

3- I will check that the site is down for me or for everyone on a website
checker.

Please list the steps to connect a Bluetooth speaker
to your mobile phone.

The steps to connect a Bluetooth speaker to
your mobile phone are:

1- switch on the bluetooth speaker.

2- go to your phone bluetooth settings and tap on add new device.

3- tap on the name of the speaker to connect to it.

What according to
you makes you a good candidate for customer service or technical support
job?

Apart from my fluent communication skills , these are the
other reasons why I as a candidate can help both client and the company in a
resourceful manner :

1- Tendency to be friendly, approachable, and easy to get along with.

2- Tendency to strive for perfection, sometimes at all costs.

3- Willingness to work for the intrinsic benefit of work and its ability to
enhance character.

4- Patience .

On a scale of 1 - 5 please rate your fluency in
spoken English

5