Subject: Tech Support Candidate - varun Gupta
From: varun Gupta <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 24 Aug 2021 12:12:01 -0400

| | Tech Support Test

Name | varun Gupta
E-mail | [email-masked]
Phone Number | (250004) 9528961424
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | meerut
Which best describes your Technical Support capabilities | I don't have experience or skills for Technical Support
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | MS Windows - Basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | NA | NA | NA |
Previous Employer 1 | NA | NA | NA |
Previous Employer 2 | NA | NA | NA |

In your past experience you have (select all that applies) | Interacted with International customers on Phone

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

Step 1. will try to reload the website
Step 2. will check the internet connection in my PC
Step 3. will try to open some other website to see if there is any problem in the browser.
Step 4. will completely close the browser and try again.

Please list the steps to connect a Bluetooth speaker to your mobile phone. | Switch on the Bluetooth in my mobline phone. switch on the speaker. scan for devices on my mobile. connect with the speaker when I see the name in devices found

What according to you makes you a good candidate for customer service or technical support job?

good communication skill.
patience
knowledge about the issue

On a scale of 1 - 5 please rate your fluency in spoken English | 3

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