Subject: Tech Support Candidate - Ankit Kumar Ankit
From: Ankit Kumar Ankit <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 24 Aug 2021 12:09:43 -0400

| | Tech Support Test

Name | Ankit Kumar Ankit
E-mail | [email-masked]
Phone Number | (91) 9456012474
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Gurugram
Which best describes your Technical Support capabilities | I've worked in Level 1 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
Networking - basic
Networking - advance
Hardware - Basic
VoIP

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Sai SUPERTEK GLOBAL PVT ltd | Technical support Engineer | 24 August 2021 | 22k
Previous Employer 1 | NA | | |
Previous Employer 2 | NA | | |

In your past experience you have (select all that applies) | Interacted with customers over Email
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | I will update my browser and then check it is solved or not? If it is not solved then i will have to update my system update and fixed from the window command prompt.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

1.:- Make visible readable to the bluetooth speaker.
2.:- Enable the bluetooth on your mobile phone.
3.:- Make paired your device with Bluetooth speaker.
4.:- It will show that successfully paired when devices will get connected.

What according to you makes you a good candidate for customer service or technical support job? | Because i have all therotical as well as practical knowledge about technical terms related to latest technologies.
On a scale of 1 - 5 please rate your fluency in spoken English | 5

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