Subject: Tech Support Candidate - Parth Yadav
From: Parth Yadav <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 24 Aug 2021 11:55:29 -0400

| | Tech Support Test

Name | Parth Yadav
E-mail | [email-masked]
Phone Number | (+91) 9695367151
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | Kanpur Nagar
Which best describes your Technical Support capabilities | I've worked in Level 1 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows - Basic
Linux
Networking - basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | NA | NA | NA | NA
Previous Employer 1 | Cedcoss Private Limited | Quality Assurance Analyst | 5 July | 10,000
Previous Employer 2 | NA | NA | NA | NA

In your past experience you have (select all that applies)

Interacted with International customers on Phone
Interacted with customers over Live Chat

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | First open a new tab and check to  see if you can load another website like , if you can open another website , skip  down to the problem only happens with certain website.  Now try clearing browser's cookies and cache , The website loads but doesn't work properly.
Please list the steps to connect a Bluetooth speaker to your mobile phone. | Turn Bluetooth on or off, Pair a Bluetooth  accessory, Connect
What according to you makes you a good candidate for customer service or technical support job? | Communication and interpersonal skills, Strong work Ethic, Adaptability and Flexibility.
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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