Subject: Tech Support Candidate - Shreya Ak
From: Shreya Ak <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 24 Aug 2021 11:52:22 -0400

Tech Support
Test

Name

Shreya
Ak

E-mail

[email-masked]

Phone Number

(91) 6363411146

Do you have your own transportation
(2 or 4 wheeler) or are you able to commute to office without using Metro? Our
office is located in Noida Sector 2, near Noida - Sector 15 Metro
Station

I can commute using other transport like
Rickshaw

Where do you currently live (area)

Banglore

Which best describes your Technical
Support capabilities

I don't have Tech Support experience, but I
am confident with my skills I can do it

Please tell us which
areas below are you comfortable and confident in your support abilities: (select
all that applies)

MS Windows OS - Advanced
MS Windows -
Basic

Please give us details of your last 3 employments
including current. If you've not worked in 3 companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

NA

NA

NA

NA

Previous Employer 1

Previous
Employer 2

In your past experience you have
(select all that applies)

Did not interact with
customers, supported internal employees

Situation: You are
trying to open a website (www.ndtv.com) on your browser, and you get an error.
As a computer user, please tell us all the steps you will take in logical order
to troubleshoot the problem. Please answer in Grammatically correct
english.

Refresh the page

Press to help?

Try for some other times

Please list the steps to connect a
Bluetooth speaker to your mobile phone.

Switch on
the Bluetooth speaker

Switch Bluetooth mode in mobile

See the list of Bluetooth available devices

Select the name of Bluetooth speaker in Bluetooth available devices

What according to you makes you a good candidate
for customer service or technical support job?

Communication skills

Good technical knowledge

patience

Good listening and response skills

On a scale of 1 - 5
please rate your fluency in spoken English

4