Subject: Re: Tech Support Candidate - Abhishek Mishra
From: HR Livesalesman <[email-masked]>
To: Deeksha Dadu <[email-masked]>
Date: Tue, 24 Aug 2021 04:23:13 -0700 (MST)

No response 

Regards, 
Harpreet Jaswal 
Cherry E Commerce Services Pvt. Ltd . 
Noida, India 
+911204332621 Ex.12 
+917042335393 

----- On Aug 24, 2021, at 4:50 PM, Deeksha Dadu <[email-masked]> wrote: 

Check for EPOS 

From: Abhishek Mishra < [ mailto:[email-masked] | [email-masked] ] > 
Reply-To: " [ mailto:[email-masked] | [email-masked] ] " < [ mailto:[email-masked] | [email-masked] ] > 
Date: Tuesday, 24 August 2021 at 11:14 AM 
To: Saurabh Dadu < [ mailto:[email-masked] | [email-masked] ] >, " [ mailto:[email-masked] | [email-masked] ] " < [ mailto:[email-masked] | [email-masked] ] >, Deeksha Dadu < [ mailto:[email-masked] | [email-masked] ] >, Ashish Dabral < [ mailto:[email-masked] | [email-masked] ] >, "Pritish Nandi (LSM)" < [ mailto:[email-masked] | [email-masked] ] >, " [ mailto:[email-masked] | [email-masked] ] " < [ mailto:[email-masked] | [email-masked] ] > 
Subject: Tech Support Candidate - Abhishek Mishra 

	

	
	
			Tech Support Test 
		
	Name 	Abhishek Mishra 
	E-mail 	[ mailto:[email-masked] | [email-masked] ] 
	Phone Number 	(+91) 9044169610 
	Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station 	I can commute only using Metro 
	Where do you currently live (area) 	Kanpur 
	Which best describes your Technical Support capabilities 	I don't have Tech Support experience, but I am confident with my skills I can do it 
	Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) 	MS Windows - Basic 
Networking - basic 
Speakers & Audio 
	Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA 	
Name of Company Designation Last working day Monthly Salary (inhand) 
Current Employer 	NA 	NA 	NA 	0 
Previous Employer 1 				
Previous Employer 2 				
	In your past experience you have (select all that applies) 	Did not interact with customers, supported internal employees 
	Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. 	Steps that are necessary to solve this problems are given below - 

1- Clear cache 
2- Network Speed Test 
3- Router Check 
4- Other web browser check 
5- Lan Cable check 
	Please list the steps to connect a Bluetooth speaker to your mobile phone. 	Turn on the bluetooth of the speaker 
Turn on the bluetooth of the phone 
Search the nearby bluetooth devices using phone. 
Pair with the speaker by using bluetooth name of the speaker 
It's connected. 
	What according to you makes you a good candidate for customer service or technical support job? 	I have pursued BCA in my Bachelors and MBA from Information Technology in my master. 
Coming from technical background with required skills makes me the good fit for this role. 
	On a scale of 1 - 5 please rate your fluency in spoken English 	4