Subject: Tech Support Candidate - Danish Habib
From: Danish Habib <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 24 Aug 2021 05:23:45 -0400

Tech Support
Test

Name

Danish
Habib

E-mail

[email-masked]

Phone Number

(91) 8700990272

Do you have your own transportation
(2 or 4 wheeler) or are you able to commute to office without using Metro? Our
office is located in Noida Sector 2, near Noida - Sector 15 Metro
Station

I can commute only using Metro

Where
do you currently live (area)

JAMIA NAGAR

Which best describes your Technical Support capabilities

I don't have Tech Support experience, but I am confident with
my skills I can do it

Please tell us which areas below are
you comfortable and confident in your support abilities: (select all that
applies)

MS Windows - Basic
Networking -
basic

Please give us details of your last 3 employments
including current. If you've not worked in 3 companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

Previous Employer 1

Ascent International
school

Office assistant

10/09/2019

20
k

Previous Employer 2

ANZ LAWZ

Operations
executive

20/05/2017

19.8k

In your past
experience you have (select all that applies)

Interacted
with Domestic customers on Phone
Interacted with customers over
Email
Interacted with customers over Live Chat

Situation: You are
trying to open a website (www.ndtv.com) on your browser, and you get an error.
As a computer user, please tell us all the steps you will take in logical order
to troubleshoot the problem. Please answer in Grammatically correct
english.

I will first clear cache file and then check the
settings of the internet browser whether NDTV is blocked or not

Please
list the steps to connect a Bluetooth speaker to your mobile phone.

Firstly I will switch on the bluetooth of my mobile phone, then
select the bluetooth speaker from the available devices and when it says
connection established, I will use the bluetooth speaker.

What
according to you makes you a good candidate for customer service or technical
support job?

I have people from all walks of life , thus I
think I will be good for this job.

On a scale of 1 - 5
please rate your fluency in spoken English

4