Subject: Tech Support Candidate - Preeti Pandey
From: Preeti Pandey <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 24 Aug 2021 01:51:12 -0400

Tech Support
Test

Name

Preeti
Pandey

E-mail

[email-masked]

Phone
Number

(91) 6388200029

Do you have your own transportation
(2 or 4 wheeler) or are you able to commute to office without using Metro? Our
office is located in Noida Sector 2, near Noida - Sector 15 Metro
Station

I can commute only using Metro

Where
do you currently live (area)

Gurgaon

Which best describes your Technical Support capabilities

I've worked in Level 1 tech support

Please tell us which
areas below are you comfortable and confident in your support abilities: (select
all that applies)

MS Windows - Basic

Please give us
details of your last 3 employments including current. If you've not worked in 3
companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

Previous Employer 1

Ienergizer

Technical
support executive

6/08/2021

18000

Previous
Employer 2

In your past experience you have
(select all that applies)

Interacted with customers over
Email

Situation: You are trying to open a website
(www.ndtv.com) on your browser, and you get an error. As a computer user, please
tell us all the steps you will take in logical order to troubleshoot the
problem. Please answer in Grammatically correct english.

If you
see any of these error messages, it might just be a problem with Firefox's
cache:

1) The connection was interrupted.

2) The connection was reset.

Please list the steps to connect a
Bluetooth speaker to your mobile phone.

Following
are the steps to connect a Bluetooth speaker to our mobile phone:

1) Switch on the Bluetooth speaker.

2) Go to settings in your phone,then click on Bluetooth and just on from there
and start connecting the device from Bluetooth speaker it will show on your
device.

3) Your Bluetooth speaker now connected to your mobile phone.

What according to you makes you a good candidate
for customer service or technical support job?

I am good
in communication skills and i am quick learner and i can resolve customer
queries easily over mail.

On a scale of 1 - 5 please rate your fluency in
spoken English

4