Subject: Tech Support Candidate - Yogesh Rajak
From: Yogesh Rajak <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 23 Aug 2021 23:55:42 -0400

| | Tech Support Test

Name | Yogesh Rajak
E-mail | [email-masked]
Phone Number | (626) 5388016
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | Bhopal
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows - Basic
HTML, CSS

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | NA | | |
Previous Employer 1 | NA | | |
Previous Employer 2 | NA | | |

In your past experience you have (select all that applies) | Did not interact with customers, supported internal employees

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

(1) Many basic problems can be solved simply by restarting your device this clear cache and forces the device to reload the program or web page you may be having issue with, rather than using something that may be partially wrong.
(2) Make sure the internet co

Please list the steps to connect a Bluetooth speaker to your mobile phone.

1. Swipe down from the top of the screen
2. Touch and hold Bluetooth
3. Tap pair new device, if you don't find pair new device check under 'available device ' or tap more refresh
4. Tap the name of the Bluetooth device you want to pair with your device
5. Follow any on screen instructions.

What according to you makes you a good candidate for customer service or technical support job? | I work on HTML or CSS till last three months. And I make some websites.
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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