Subject: Tech Support Candidate - Kunal varshney
From: Kunal varshney <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 23 Aug 2021 19:49:06 -0400

| | Tech Support Test

Name | Kunal varshney
E-mail | [email-masked]
Phone Number | (+91) 7310572067
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Aligarh
Which best describes your Technical Support capabilities | I don't have experience or skills for Technical Support
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | Speakers & Audio

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Na | Na | Na | Na
Previous Employer 1 | Na | Na | Na | Na
Previous Employer 2 | Na | Na | Na | Na

In your past experience you have (select all that applies) | Did not interact with customers, supported internal employees
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | If the site is not loading i will asked the user to refresh it. If the site is not open i asked the user to check his network connectivity. If it not so then the problem is from the upper side and i asked the user to reopen it another 5 minutes.
Please list the steps to connect a Bluetooth speaker to your mobile phone. | Firstly open the bluetooth on your device by scrolling down the notification panel and at the same time open the bluetooth of the speaker then in your device there is a option of connect new device we have to click on it. After that our bluetooth speaker will paired to device.
What according to you makes you a good candidate for customer service or technical support job? | Its all about your attitude in addition to your academic qualification, like you should be soft spoken, good listener, problem solver, helpful, team builder and know how to engage the people well.
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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