Subject: English Language Test - Naeem Khan
From: Naeem Khan <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 23 Aug 2021 15:24:47 -0400

| | Foreign Language Screening Test

Name | Naeem Khan    /  (283203) 9045670308    / [email-masked]
Whats your first language | English

Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted.

Dear Sir/Ma&#039;am

Greetings of the day!!

We have recived your query realted to the delivery of the product.

Sorry for the inconvenience.

As per your request we have contacted Courier company and the courier company inform us that the delivery address which was mentioned by you was wrong according to courier company.

Therefore request you please share with us the correct adress along with the landmark so that the courier company can deliver your order at your doorstep.

Thanks and Regards
Babyshop.com

Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies.

Dear Sir/Ma&#039;am

Greetings of the day!!

We have recieved your request.

Request you to please share us with the video of the Scratches on the cabinet which you ordered from our shopping website.

We will respond to you accordingly.

Thank and Regards
Homebox team

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