Subject: Tech Support Candidate - Ashish Verma
From: Ashish Verma <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 23 Aug 2021 13:25:58 -0400

| | Tech Support Test

Name | Ashish Verma
E-mail | [email-masked]
Phone Number | (91) 9873573238
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Ghaziabad
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
MacOS
Linux
Networking - basic
Networking - advance
Hardware - Basic
Hardware - Advanced
Speakers & Audio
VoIP

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Na | Na | |
Previous Employer 1 | Na | Na | |
Previous Employer 2 | Na | Na | |

In your past experience you have (select all that applies) | Interacted with customers over Email

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

First ,i will check my internet connection if it is properly working or not .
Next , i will check that the domain name should be entered correctly.
Next, the webhost maybe blocking the isp.
Next, there can be software failure or there can be server issues.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

* first turn on your bluetooth speaker.
* Next goto settings and click on bluetooth.
* Next turn on mobile bluetooth.
* Check the name of the bluetooth speaker and click on it .
* Click on connect .

What according to you makes you a good candidate for customer service or technical support job?

I belong to technical background
I am a bca graduate
I have a depth knowledge of the required skills .  specially in computers. Thats why i can be a perfect candidate for this role.

On a scale of 1 - 5 please rate your fluency in spoken English | 4

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