Subject: English Language Test - atul Bisht
From: atul Bisht <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 23 Aug 2021 12:17:39 -0400

| | Foreign Language Screening Test

Name | atul Bisht    /  (91) 7535070760    / [email-masked]
Whats your first language | English

Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted.

Hi,

I am atul bisht, Customer service representive

We are extremely sorry for the delay as we are working with our team and we are trying our best to resolve this issue as soon as possible.

Feel free to reach out to us.

Thank you

Atul bisht

Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies.

Hi,

I am atul bisht, Customer representive

We apologize for the product received by you and we are looking forward to solve your issue as per our company policy and we will find the best solution for your satisfaction.

For any query please reach out to us

Thank you

Atul bisht

| |