Subject: Tech Support Candidate - Pratik Kumar
From: Pratik Kumar <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 23 Aug 2021 12:12:13 -0400

| | Tech Support Test

Name | Pratik Kumar
E-mail | [email-masked]
Phone Number | (208013) 7275852817
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Kanpur Nagar
Which best describes your Technical Support capabilities | I don't have experience or skills for Technical Support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
Networking - basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Jconnect | US IT RECURETUR | |
Previous Employer 1 | | | |
Previous Employer 2 | | | |

In your past experience you have (select all that applies) | Interacted with International customers on Phone
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | First of all i will check my internet connection is working Or not then I will check other website will it be working Or some problem in website.
Please list the steps to connect a Bluetooth speaker to your mobile phone. | Open the bluetooth of phone and go to setting of the bluetooth search for the speaker and pair it with the speaker to connect the phone with speaker.
What according to you makes you a good candidate for customer service or technical support job? | My graduation is from techinal background which will help and i have also 1 yr experience US so can easily work in US Shift and easily communicate.
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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