Subject: English Language Test - chirag arora
From: chirag arora <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 23 Aug 2021 10:49:48 -0400

| | Foreign Language Screening Test

Name | chirag arora    /  (+91) 9910292047    / [email-masked]
Whats your first language | English

Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted.

hi
i am here to help you . i am really sorry for the order delayed due to address error I requested to you please change your address as soon as possible so that our courier boy will delivered your order at your door step .

Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies.

hi
i am here to help you

dear ,
i am really sorry for the inconvience that you are faced .
but with due permission if you say i cam arrange the new professional so that he can fix the issue .

| |