Subject: Tech Support Candidate - Hariom Singh Gurjar Hariom
From: Hariom Singh Gurjar Hariom <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 23 Aug 2021 10:18:37 -0400

Tech Support
Test

Name

Hariom
Singh Gurjar Hariom

E-mail

[email-masked]

Phone Number

(91) 8882295682

Do you have your own transportation
(2 or 4 wheeler) or are you able to commute to office without using Metro? Our
office is located in Noida Sector 2, near Noida - Sector 15 Metro
Station

I can commute using other transport like
Rickshaw

Where do you currently live (area)

Gwalior

Which best describes your Technical
Support capabilities

I don't have Tech Support experience, but I
am confident with my skills I can do it

Please tell us which
areas below are you comfortable and confident in your support abilities: (select
all that applies)

MS Windows - Basic
Networking -
basic
Hardware - Basic
Hardware - Advanced
Speakers &
Audio
VoIP

Please give us details of your last 3 employments
including current. If you've not worked in 3 companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

NA

NA

NA

NA

Previous Employer 1

Samsung

Senior
Assistant engineer

15aug 2020

26000

Previous
Employer 2

NA

NA

NA

NA

In your past experience you have
(select all that applies)

Did not interact with
customers, supported internal employees

Situation: You are
trying to open a website (www.ndtv.com) on your browser, and you get an error.
As a computer user, please tell us all the steps you will take in logical order
to troubleshoot the problem. Please answer in Grammatically correct
english.

. Try to open it in different Web browser

. If still same problem exists, I will clear the browsing history and cache
memory

. If still problem exists, then may be the problem is with website itself so I
will wait till the problem is fixed from their end.

If still same problem exists, I will try contacting the customer care centre of
that particular website

Please list the steps to connect a
Bluetooth speaker to your mobile phone.

. Switch on
the Bluetooth of your phone and also of speaker.

. Search for pairing device, if not showing then search for  all available
devices.

. Tap the name of pairing speaker

. Accept pairing acknowledgement and the device will be paired.

What
according to you makes you a good candidate for customer service or technical
support job?

.My effective communication skills

. Ability to talk with people in very polite manner

. Listening the problem of customer with patience and resolve all queries

. Ability to work in a team as well as alone

. Ability to handle pressure

. Last but not least, I love talking to new people so I will enjoy this job too.

.

On a scale of 1 - 5 please rate your fluency in
spoken English

5