Subject: Tech Support Candidate - Sumit Kashyap
From: Sumit Kashyap <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 23 Aug 2021 10:03:32 -0400

| | Tech Support Test

Name | Sumit Kashyap
E-mail | [email-masked]
Phone Number | (110018) 6394609399
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | New Ashok nagar Delhi
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

Networking - basic
Hardware - Basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | NA | | |
Previous Employer 1 | NA | | |
Previous Employer 2 | NA | | |

In your past experience you have (select all that applies) | Did not interact with customers, supported internal employees
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | First I will see where is problem, I will try to clear firebox Cooke's and will check, after that will shot out problem

Please list the steps to connect a Bluetooth speaker to your mobile phone.

1. Firstly open the setting app
2. After that navigate to connected devices, and turn on the Bluetooth toggle switch, if it's not enabled.
3. After that select Bluetooth to view the options.
4. Then select pair new device to place the Bluetooth device in pairing mode.

What according to you makes you a good candidate for customer service or technical support job? | For this we have to be passionate, we should have e good communication skills, and we should have good sense of humor.
On a scale of 1 - 5 please rate your fluency in spoken English | 3

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