Subject: Tech Support Candidate - Himalaya Kumar
From: Himalaya Kumar <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 23 Aug 2021 08:39:35 -0400

Tech Support
Test

Name

Himalaya
Kumar

E-mail

[email-masked]

Phone Number

(91) 7615041063

Do you have your own transportation
(2 or 4 wheeler) or are you able to commute to office without using Metro? Our
office is located in Noida Sector 2, near Noida - Sector 15 Metro
Station

I can commute only using Metro

Where
do you currently live (area)

Uttam Nagar

Which best describes your Technical Support capabilities

I don't have Tech Support experience, but I am confident with
my skills I can do it

Please tell us which areas below are
you comfortable and confident in your support abilities: (select all that
applies)

MS Windows - Basic
Networking -
basic
Networking - advance
Hardware - Basic
Hardware -
Advanced

Please give us details of your last 3 employments
including current. If you've not worked in 3 companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

Previous Employer 1

Previous
Employer 2

Avenue auto

Production supervisor

90

20000

In your past experience you have
(select all that applies)

Interacted with customers over
Email
Interacted with customers over Live Chat
Used a case management
tool
Did not interact with customers, supported internal
employees

Situation: You are trying to open a website
(www.ndtv.com) on your browser, and you get an error. As a computer user, please
tell us all the steps you will take in logical order to troubleshoot the
problem. Please answer in Grammatically correct english.

Control
refresh and restart

Please list the steps to connect a Bluetooth speaker
to your mobile phone.

First bluetooth speaker on and mobile bluetooth
on and connected eachother.

What according to you makes you a
good candidate for customer service or technical support job?

Good service and satisfy costomers.

On a scale of 1 - 5
please rate your fluency in spoken English

3