Subject: Tech Support Candidate - Amit Raj
From: Amit Raj <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 23 Aug 2021 08:34:11 -0400

| | Tech Support Test

Name | Amit Raj
E-mail | [email-masked]
Phone Number | (+91) 8839046054
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | Noida sec 6
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
Networking - advance
Speakers & Audio

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | NA | NA | NA | NA
Previous Employer 1 | NA | NA | NA | NA
Previous Employer 2 | NA | NA | NA | NA

In your past experience you have (select all that applies) | Interacted with customers over Email

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

1:- PLEASE  START BUTTON FROM KEYBOARD YA START FROM SWITCH
2:- CONNECT HOTSPOT YA WI-FI OF YOUR LAPTOP
3:- WHEN YOUR  LAPTOP AND SYSTEM DO  NOT CONNECT THEN YOU CONNECT FROM   ETHERNET
4:- WHEN YOUR SYSTEM INTERNET ACCESS THEN OPEN CHROME YA OTHER BROWSER AND SEARCH THEM ANYTHING

Please list the steps to connect a Bluetooth speaker to your mobile phone.

1:- FIRST START YOUR BLUETOOTH SPEAKER FROM START BUTTON
2:- WHEN YOUR START BLUETOOTH SPEAKER THEN NOW START BLUETOOTH OF YOUR MOBILE
4:- WHEN YOU START THE BLUETOOTH BUTTON OF YOUR MOBILE THEN SHOW THE NAME OF THE BLUETOOTH SPEAKER ON YOUR PHONE
5:- WHEN YOUR BLUETOOTH DEVICE SHOW ON THE PHONE THEN CONNECT

What according to you makes you a good candidate for customer service or technical support job? | WHEN YOU SOLVE ALL THE QUERIES OF YOUR CUSTOMER  THEN YOU MAKES YOU A GOOD CANDIDATE SOR CUSTOMER OR TECHNICAL SUPPORT JOB
On a scale of 1 - 5 please rate your fluency in spoken English | 3

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