Subject: Tech Support Candidate - Shimpi kumari Shimpi
From: Shimpi kumari Shimpi <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 23 Aug 2021 08:24:22 -0400

| | Tech Support Test

Name | Shimpi kumari Shimpi
E-mail | [email-masked]
Phone Number | (91) 7282033031
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | Patna
Which best describes your Technical Support capabilities | I don't have experience or skills for Technical Support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
Linux
Networking - basic
Hardware - Basic
Hardware - Advanced
Speakers & Audio

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Na | | |
Previous Employer 1 | Na | | |
Previous Employer 2 | Na | | |

In your past experience you have (select all that applies)

Interacted with International customers on Phone
Interacted with customers over Email
Interacted with customers over Live Chat
Did not interact with customers, supported internal employees

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | First I try to refresh my page and remove the error than delete the some privious pages than connect the strong connection of network etc..
Please list the steps to connect a Bluetooth speaker to your mobile phone. | Firstly open the phone bluetooth connection than I will on the bluetooth dive connection and next check the sound connectivity of devices to open anything...
What according to you makes you a good candidate for customer service or technical support job? | To provide good support of customer
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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